Super happy with the service department, I just bought my Jeep and there was some issues with brakes and check engine shortly after purchase. Josh was awesome and helped me find an affordable way to fix everything and went to bat on my brakes. This is the first time a dealership has ever made something right, POST sale for me and I really appreciate it!
They will treat you right here. Great place to buy in Boulder.
They are great ive been buying my car(s) from there for years.
THE BEST !!! THE BEST !!!! THE BEST experience from beginning to end ! Couldn't have asked for a better buying experience from beginning to end ! Would be nice if they were all like this !
Our salespersons were Kaytlin and Monte, both were professional, helpful and knowledgeable. The deal was completed by Kaytlin - thanks for getting us our unicorn! And, a shout out to Will, finance guy. R.R.
The staff at Pollard are terrific. They really do whatever it takes to make sure the customer is not just satisfied, but happy. Kaytlin jumped through hoops so I didn't have to, found me the perfect next vehicle, and Will made all the paperwork smooth sailing. Even the other employees I wasn't directly working with made me feel comfortable and gave great service. I'll be coming back to work with the service department. If they are anything like the sales team, I'll be in excellent hands. Would definitely recommend Pollard to those in the market for a Jeep.
I had a specific vehicle that I was interested in and Kaytlin was very accommodating and professional about getting me in for a viewing, going through a test drive, and throughout the purchasing process. Will was also very helpful with understanding all of the paperwork and financing items and understanding with a few additional items which we had to revisit a few days after the purchase. Overall highly recommended!
Friendly and capable service staff.