I want to put a shout out to Monte, Will and especially Kaytlin. This was the least stressful and most smooth car buying experience that I have had. From the online start finding my Jeep, to the test drive, and to the financing and the detailing, I was well taken care of. Thank you Pollard Jeep. I will be back and I will be recommending you as well!
Fast efficient they know what they're doing
I went in to purchase my first car and was warmly welcomed by the staff. They helped walk me through the entire process at a nice easy pace and listened to my concerns, needs, and wants. They were not pushy and did not force me into anything I didn't want. They were willing to negotiate to help get to the price point I was hoping for. They listened to my reasoning why my current car was worth more than they priced it at originally, and we worked out a deal. Although it took time, Mark (my salesman) worked hard and making sure that the process was continually moving so that I didn't feel as if we were at a standstill at any time. He also double checked my car for me and found a couple items I had forgotten! He also walked me through each individual item of my car to tell me its functionality so that I left the lot feeling well equipped and ready to go! I would highly recommend this dealer and these employees to anyone who would like to purchase a car.
Kaytlin Pearsen was so much fun to work with from start to finish buying my new car. It was a totally enjoyable process and I love my Jeep! Kaytlin took excellent care of every detail of the paperwork, and explained how my new car worked. I was so pleased with my experience that I brought a good friend in the following week and he bought a new Jeep from Kaytlin too! PR*
Efficient, very friendly, knowledgeable, and super dog friendly! Been a client for over a decade both in service and sales.
James Mayfield, Will Loomis and everyone at Pollard has been an absolute joy. If I could give a 10 star review, I would. I’ve leased from them for 3 years and am currently buying a vehicle. They have found me the best loan and the best car given all the details and I couldn’t have asked for a better experience! Thank you so much for all your help and attention!